Privacy Policy

Who we are

This website, eileendavies.com, is run for Eileen Davies, spiritual medium and teacher. If you have any question about your information, simply send us a message and we will help.

What we collect, and why

• When you send a message — your name, email address and your message, so that Eileen can read it and reply to you personally.
• When you book a course, class or event — your name, email address and your answers to any booking questions, so we can confirm your place, send your joining details (such as Zoom links) and remind you before each session.
• When you buy from the shop — your name, email address and, for physical items, your delivery address, so your order can reach you.
• When you join a free session or a waiting list — your name and email address, so we can send you the session details and let you know when places open.
• When you apply for the mentorship — your name, email address, your answers to the application questions and any notes Eileen makes about your application, so that she can consider it and write to you. Some answers may say something about your spiritual beliefs or your health, so we keep them only with the agreement you give on the form, and use them only for your application. You can withdraw that agreement at any time by sending us a message, and we will delete your application.

We never sell your information, never share it for advertising, and never send you marketing you have not asked for. Every automated email we send includes a way to stop receiving it.

Payments

All payments are handled securely by Stripe, our payment provider. Your card details go directly to Stripe and are never seen or stored by this website.

Who helps us run the website

A small number of trusted services process information on our behalf, purely to make the website work:

• Stripe — taking payments securely
• Vercel — hosting the website
• Supabase — storing bookings, orders and messages
• Resend — delivering our emails to you
• Cloudflare — delivering your audio downloads
• Google Fonts — supplying the website's lettering (your browser fetches the fonts from Google, which sees your IP address)

Cookies

This website does not use tracking or advertising cookies, and there are no analytics that follow you around the internet. Your browser only remembers essential things — such as what is in your shopping basket — which is why you will never see a cookie pop-up here.

The mentorship application form remembers your answers in that browser tab until you send it or close the tab. Once it is sent, the tab keeps only your email address, to show that it arrived.

The talks on the Media page are hosted on YouTube. Their preview pictures come from YouTube, and a video only loads when you press play. It then plays in YouTube's privacy-enhanced mode, under Google's own privacy policy.

How long we keep things

We keep your information only as long as it is needed — for example, order records for our accounts, or your email address while you are subscribed to session reminders. If you would like anything removed, just ask.

Mentorship applications are kept until the end of April 2027, or, if you join the programme, until the end of January 2028.

Reminder sign-ups for a single event, such as The Spirit of Christmas, are deleted within two weeks after it.

Your rights

Under UK data protection law you may ask us at any time to see the information we hold about you, to correct it, or to delete it. Send us a message and we will respond promptly. If you are ever unhappy with how your information has been handled, you also have the right to complain to the Information Commissioner's Office at ico.org.uk.